Privacy Policy

1. Who We Are

The Impact Communications Institute (“ICI,” “we,” “us,” or “our”) is a nonprofit organization that educates and empowers emerging communicators to practice ethical, responsible, and impact-first communications.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, engage with our programs, or participate in our community.

2. Information We Collect

We collect information in a few different ways:

a. Information You Provide Directly

You may provide information when you:

  • Take the ICI Pledge

  • Sign up for our newsletter (e.g., The Agenda)

  • Register for events (e.g., Impact Councils)

  • Join our community or membership platform (e.g., Circle)

  • Enroll in learning programs or certification

  • Contact us directly

This may include:

  • Name

  • Email address

  • Organization or school

  • Job title or career stage

  • Areas of interest (e.g., climate, equity, social impact)

b. Information Collected Automatically

When you use our website, we may collect:

  • IP address

  • Browser type and device

  • Pages visited and time spent

  • Referral source

We may use cookies or similar technologies to support website functionality and understand engagement.

c. Community & Learning Participation Data

If you participate in our community or programs, we may collect:

  • Event attendance and participation

  • Contributions to discussions (e.g., Circle posts or comments)

  • Course progress and certification completion

  • Feedback, survey responses, or submitted case studies

3. How We Use Your Information

We use your information to support our mission and improve your experience, including:

a. Delivering Programs and Resources

  • Provide access to events, learning materials, and certification

  • Share relevant content, tools, and opportunities

  • Facilitate community discussions and peer learning

b. Communication

  • Send newsletters, updates, and event invitations

  • Share information about programs, partnerships, and opportunities

  • Respond to inquiries

c. Improving Our Work

  • Understand what content, programs, and formats are most useful

  • Improve the quality of our educational resources and community experience

  • Analyze participation trends and engagement

d. Community Growth and Engagement

  • Support onboarding into the ICI ecosystem (e.g., pledge → membership → learning)

  • Encourage participation in community spaces and events

  • Identify opportunities for mentorship, collaboration, or contribution

4. How We Share Information

We do not sell your personal information.

We may share limited information in the following cases:

a. Service Providers

We may use trusted third-party platforms (e.g., email tools, event platforms, learning platforms, community platforms) to deliver our services. These providers only access information necessary to perform their functions.

b. Community Visibility

If you participate in community spaces (e.g., Circle), your name, profile details, and contributions may be visible to other members.

c. Program Recognition

With your consent or participation:

  • Certification graduates may be highlighted (e.g., newsletter, website)

  • Member or community contributions may be featured

d. Legal Requirements

We may disclose information if required by law or to protect the rights, safety, or integrity of ICI and its community.

5. Your Choices and Rights

You have control over your information:

  • Email communications: You can unsubscribe at any time using the link in our emails

  • Cookies: You can adjust your browser settings to disable cookies

  • Access or updates: You can request to review, update, or delete your information by contacting us

6. Data Retention

We retain your information only as long as necessary to:

  • Provide services and maintain your participation

  • Meet legal or operational requirements

  • Support ongoing learning, community, and program evaluation

7. Data Security

We take reasonable steps to protect your information, including:

  • Using secure platforms and tools

  • Limiting access to authorized personnel

  • Applying appropriate technical and organizational safeguards

However, no system is completely secure, and we cannot guarantee absolute security.

8. International Users

ICI operates globally. By using our website or services, you understand that your information may be processed in countries outside your own.

9. Children’s Privacy

Our services are intended for individuals engaged in professional or educational development. We do not knowingly collect personal information from children under 13.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our work, tools, or legal requirements.

We will update the “Last Updated” date and, where appropriate, notify users of significant changes.

11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Impact Communications Institute
 Email: hello@impactcommsinstitute.org